Dispatch
Built to elevate service efficiency, cut down travel times, and keep your team in sync. Every successful service call starts with a well-coordinated dispatch. The Kozy Dispatch Module empowers your team to manage field tasks effortlessly, ensuring the right technician arrives on time, with the right tools, for every job.
Transform dispatching from a logistical headache into an optimized, intelligent process.
Real-Time Scheduling
An intuitive interface that enables quick assignment changes to match last-minute requests, cancelations, or emergencies.
Technician Tracking
Easily track job progress, estimated arrival times, and status updates to provide customers with accurate ETAs.
Service History Access
Dispatchers and Technicians can review previous job history and pictures allowing them to arrive informed and prepared for each job.
Technician Skill Matching
Ensure the right technician is matched to each job, based on skill, experience, and past performance. Distributing work evenly to reduce technician burnout and optimize job efficiency across the team.